Services · Foundational

Accountability & Approval Matrix

AAM

Develops an accountability and approval matrix covering key processes, approval thresholds, responsibilities, escalation routes and links to delegation of authority.

What changes

Stronger accountability, transparency, risk management, assurance coverage and governance oversight.

What you get

Process and approval mapping workbook AAM003
Approved Accountability & Approval Matrix, aligned with the Delegation of Authority AAM002
Rollout and compliance pack: staff briefing materials and a compliance monitoring plan AAM004

What has to come first

NAHNeeds Assessment Report - National Head Quarters or NABNeeds Assessment Report - Branch/District Recommended

Needs assessment findings identify the processes and control gaps the matrix must address

Who is involved

From the National Society's side. This is what the engagement asks of your people.

Your own staff work alongside the adviser throughout, so this is a commitment of their time as well as the Centre's. Ask in the request and you are given the day estimate per role before anything is signed.

Role	What they do
HNS Secretary General	Approves the matrix
HNS Finance Director	Process owner counterpart
HNS Board	Endorses thresholds tied to governance authority
HNS Risk and Audit Committee	Oversight of accountability arrangements, where constituted
HNS Internal Auditor	Advises on segregation of duties; tests compliance
HNS department heads (finance, procurement, HR)	Provide process input and apply the matrix
GFDC delivery team	Maps, drafts and advises

How it is measured

Indicator	Target	Evidence
Accountability & Approval Matrix approved by HNS leadership within target time of kick-off	8 weeks	Approval minutes or signed matrix
Key processes covered by the approved matrix	All processes agreed at kick-off	Process and approval mapping workbook (AAM003)
Approvers and process owners briefed on the matrix	At least 80%	Briefing attendance records
Sampled transactions in the first compliance check that followed the matrix	At least 90%	Compliance check working papers

Tools

4 of 4 ready to download.

AAM001 Business process maps Tool VSDX
AAM002 Sample template for Accountability and Approval Matrix Template DOCX
AAM003 Process and approval mapping workbook Template XLSX
AAM004 Rollout and compliance pack: staff briefing materials and compliance monitoring plan Template DOCX

Standards

COSO Internal Control - Integrated Framework
GFDC Operational Framework (intake, triage, service workflow)
HNS procurement policy and financial regulations
HNS finance manual, accounting policies and close procedures
RACI responsibility assignment matrix
HNS Delegation of Authority (DoA) and governance ToRs

Describe the problem, not the service

You do not need to know which of the 124 to ask for.

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