Legal
What the Centre collects, why, how long it is held, and the rights you have over it.
The Norwegian Red Cross is the data controller for personal data processed by the Global Finance Development Centre, and is established in Norway. Processing is carried out under the EU General Data Protection Regulation as implemented in Norwegian law.
Support requests. The request form collects your name, role, email, National Society, country and the description of your need. The lawful basis is the performance of a task carried out in the public interest, and the legitimate interest of the Centre and the requesting National Society in arranging support. Submissions are processed through Kobo.
Site usage. The site counts visits with Umami, an open-source analytics tool run by the Norwegian Red Cross. For each page view it records the page address, the referring site, browser, operating system, device type, screen size, language and approximate country. Your IP address is used to derive the country and is not stored, and no cookies or browser storage are used, so visits cannot be linked to you or followed across other sites. Reports show totals only. The lawful basis is the Centre's legitimate interest in understanding how the site is used so it can be improved.
Support requests are read by the Centre's triage team and the specialist covering your region. Site usage reports are seen by the people who maintain the site.
The Centre runs on the Norwegian Red Cross's corporate systems. Personal data is processed within those systems and their sub-processors under the host's data processing agreements.
Request records are retained for the life of the engagement plus the period the Centre's own audit and accountability obligations require.
You can ask for access, correction, erasure, restriction or portability, and object to processing based on legitimate interest. Write to fdcenter@redcross.no. You can also complain to the Norwegian Data Protection Authority.
The site sets no tracking or advertising cookies, and its visit counting uses none. The cookies page explains the one setting it stores.
