Services · Diagnostic

Needs Assessment Report - National Head Quarters

NAH

Conducts NHQ-level needs assessment covering finance management, internal controls, structure, reporting, systems and compliance maturity.

What changes

More evidence-based planning, clearer baselines, stronger prioritization and better monitoring of FD interventions.

What you get

  1. Integrated NHQ Needs Assessment Report with risk and needs profile, prioritised recommendations and management responses to every key finding
  2. Report on Structural Analysis
  3. Report on Process Maps and As Is Controls
  4. Report on Internal Control Assessment

What has to come first

  • Nothing is required before this service.

    Entry-point diagnostic service

  • PARPre-engagement Assessment Report Recommended

    Pre-engagement assessment confirms NS commitment and engagement scope before fieldwork

Who is involved

From the National Society's side. This is what the engagement asks of your people.

Your own staff work alongside the adviser throughout, so this is a commitment of their time as well as the Centre's. Ask in the request and you are given the day estimate per role before anything is signed.

RoleWhat they do
NS leadership and senior management at NHQAssessment counterpart; approves report and action plan
NS governing board and finance or audit commission (where constituted)Oversight of follow-up
NS finance and related support functions at NHQProcess owners interviewed; provide management comments and responses
IFRC country/cluster and regional teamsCoordination and NSD/FD alignment
GFDC delivery teamDelivers the assessment
PNS providing financial or technical support at HQ levelInput on partner-funded operations
Key institutional donors / funding partners with significant HQ-facing portfoliosAssurance users of findings

How it is measured

IndicatorTargetEvidence
Fieldwork and data collection completed for the agreed NHQ scope 100% of agreed cycles and functions Walkthrough records; information request log
Draft report with risk and needs profile validated with NS senior management after fieldwork ends Within 4 weeks Validation workshop minutes; draft report
Final report with management responses to every key finding approved by NS leadership after fieldwork ends Within 6 weeks Signed-off report; agreed action plan
Priority recommendations adopted into FD/NSD planning with owner and timeline At least 80% Agreed action plan; FD follow-up meeting records

Standards

  • COSO Internal Control - Integrated Framework
  • GFDC Operational Framework (intake, triage, service workflow)
  • IFRC National Society Development Framework
  • McKinsey 7S model
  • HNS finance manual, accounting policies and close procedures
  • IFRC National Society Development (NSD) Policy
  • OCAC / BOCA capacity assessment frameworks

Describe the problem, not the service

You do not need to know which of the 124 to ask for.