Services · Foundational

Whistle blower protection policy

WBP

Develops a whistleblower protection policy covering protected disclosures, confidentiality, non-retaliation, reporting options, responsibilities and follow-up.

What changes

Stronger accountability, transparency, risk management, assurance coverage and governance oversight.

What you get

  1. Approved whistleblower protection policy WBP001
  2. Case intake register and investigation workflow WBP002
  3. Training and dissemination pack with acknowledgement log WBP003
  4. Annual review and channel effectiveness report WBP004

What has to come first

Who is involved

From the National Society's side. This is what the engagement asks of your people.

Your own staff work alongside the adviser throughout, so this is a commitment of their time as well as the Centre's. Ask in the request and you are given the day estimate per role before anything is signed.

RoleWhat they do
HNS Secretary General / senior managementApproves the policy; sets the non-retaliation tone
Legal and CompliancePolicy owner; runs intake and investigations
Internal AuditReceives escalations; audits the channel
Human ResourcesDisciplinary alignment and remediation; protects reporters
HNS Finance DirectorActs on fraud-related reports and control fixes
Programme and Operations staffPolicy audience and reporters
IT focal pointSecure and anonymous reporting systems

How it is measured

IndicatorTargetEvidence
Policy approved by HNS leadership within target time of kick-off 14 weeks Approval minutes or signed policy
Policy contains all mandatory contents, including scope of application, investigation of misconduct and remediation of misconduct 100% of checklist items Whistle Blower Content Checklist (NAB024)
Staff reached by the dissemination and training plan acknowledge the policy 90% within 8 weeks of rollout Acknowledgement log (WBP003)
Reports received after rollout are logged and triaged within policy timelines 100% of reports Case register (WBP002)

Tools

5 of 5 ready to download.

  • WBP001 Whistleblower protection policy template Template DOCX
  • WBP002 Case intake register and investigation workflow Template XLSX
  • WBP003 Training and dissemination pack with acknowledgement log Template PPTX
  • WBP004 Annual review and channel effectiveness report Template DOCX
  • NAB024 Whistle Blower Content Checklist Tool XLSX

Standards

  • COSO Internal Control - Integrated Framework
  • GFDC Operational Framework (intake, triage, service workflow)
  • ISO 37001 - Anti-bribery management systems
  • IFRC integrity and fraud and corruption prevention policies
  • IFRC Code of Conduct for Staff and Volunteers
  • National data protection and privacy laws and regulations
  • ISO 37002 - Whistleblowing management systems guidelines

Describe the problem, not the service

You do not need to know which of the 124 to ask for.