Services · Diagnostic

ERP Business Case and Readiness Assessment

PDA01

Assesses readiness for accounting software/ERP procurement, including business needs, pain points, process maturity, data quality, resources, risks and high-level options. Also evaluates mission alignment, leadership ownership, change capacity, cost affordability and practical implementation fit relative to the size of the National Society.

What changes

Clear go/no-go and scope decision grounded in realistic implementation fit, better understanding of readiness gaps and stronger basis for system investment.

What you get

  1. ERP readiness assessment workplan and information request pack PDA002
  2. ERP readiness diagnostic and scoring workbook covering business, process, data, resource and organisational dimensions PDA003
  3. ERP Business Case and Readiness Assessment report with go/no-go recommendation, options analysis and high-level roadmap PDA004

What has to come first

Who is involved

From the National Society's side. This is what the engagement asks of your people.

Your own staff work alongside the adviser throughout, so this is a commitment of their time as well as the Centre's. Ask in the request and you are given the day estimate per role before anything is signed.

RoleWhat they do
HNS Secretary GeneralApproves the go/no-go and scope decision
HNS Finance DirectorOwns the business case and readiness process
HNS Board / Finance CommitteeInvestment oversight, where constituted
HNS IT focal pointSystem landscape, infrastructure and data inputs
HNS budget holders and process ownersPain points and process inputs
GFDC delivery teamRuns the assessment and drafts the business case

How it is measured

IndicatorTargetEvidence
Readiness diagnostic completed across all five dimensions with leadership sign-off All 5 dimensions scored Completed PDA003 workbook with sign-off
Business case and go/no-go recommendation approved by HNS leadership Within 2 weeks of assessment completion Approval minutes or signed report
Recommendation grounded in scored readiness and affordability evidence, not vendor input alone All recommendation criteria evidenced Report evidence annex and PDA003 scoring workbook
Readiness gaps assigned owners and target dates before any procurement starts All critical gaps assigned Readiness gap list with owners in PDA004

Tools

3 of 3 ready to download.

  • PDA002 ERP readiness assessment workplan and information request pack Template DOCX
  • PDA003 ERP readiness diagnostic and scoring workbook Template XLSX
  • PDA004 ERP Business Case and Readiness Assessment report Template DOCX

Standards

  • COSO Internal Control - Integrated Framework
  • GFDC Operational Framework (intake, triage, service workflow)
  • IFRC National Society Development Framework
  • IFRC Digital Transformation Strategy
  • Kotter's 8-step change model

Describe the problem, not the service

You do not need to know which of the 124 to ask for.