Services · Scale-Up

ERP Testing, Go-Live and Stabilisation Support

PDA05

Supports UAT planning, test scripts, go-live checklist, issue resolution, user readiness and post-go-live stabilization monitoring.

What changes

Higher likelihood of successful go-live, fewer critical post-implementation issues and better user adoption.

What you get

UAT plan and test scripts PDA018
Go-live checklist and go/no-go decision record PDA019
Issue log and resolution tracker PDA020
Post-go-live stabilisation and hypercare monitoring report PDA021

What has to come first

PDA03ERP Implementation Governance and Configuration Support Recommended

The configured and signed-off system to test
PDA04ERP Data Migration, Opening Balances and Master Data Support Recommended

Migrated and reconciled data to go live on
EUM modules Recommended

The user manuals that support user readiness

Who is involved

From the National Society's side. This is what the engagement asks of your people.

Your own staff work alongside the adviser throughout, so this is a commitment of their time as well as the Centre's. Ask in the request and you are given the day estimate per role before anything is signed.

Role	What they do
HNS Finance Director	Owns the go-live decision
HNS finance users	Run UAT and adopt the system
HNS ERP or system administrator	Fixes and configures
HNS implementation steering group	Takes go or no-go
The ERP vendor or implementer	Resolves defects, supports go-live
GFDC delivery team	Advises and supports readiness

How it is measured

Indicator	Target	Evidence
UAT completed against process-based test scripts	100% of in-scope processes tested	UAT plan and results
Critical and high issues closed before go-live	100%	Issue log status
Go or no-go decided against the checklist	Documented decision	Go-live checklist and decision record
First month-end close completed on the new system	Within the normal timetable	Stabilisation monitoring report

Tools

4 of 4 ready to download.

PDA018 UAT plan and test scripts Template DOCX
PDA019 Go-live checklist and go/no-go decision record Template DOCX
PDA020 Issue log and resolution tracker Template XLSX
PDA021 Post-go-live stabilisation and hypercare monitoring report Template DOCX

Standards

COSO Internal Control - Integrated Framework
Recognised ERP testing and go-live practice

Describe the problem, not the service

You do not need to know which of the 124 to ask for.

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